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Customer Service
- Privacy
- Thank you for visiting Grade A Goods. Grade A Goods upholds the utmost integrity and security of our customer’s private/privileged information. We respect the privacy of our customers. We will not share/ sell your private information for any reason. Grade A Goods collects your name, email, shipping, billing and credit information to complete current or future transactions only. This privileged information is stored and saved for the ease of your shopping experience and to improve & personalize your overall Grade A experience. As a Grade A member, we will use your email for exclusive saving and promotional events of interest to you.
- Using Personal Information
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Grade A Goods uses your personal information to:
- Enable your access to and use of the website services at your disposal
- Send you exclusive savings and new items that you may like
- Send statements and invoices
- Personalize the website for you
- Collect payments from you
In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Grade A Goods may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights. - Securing Your Data
- Grade A Goods take exceptional technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. All privileged information will be stored on secure encrypted servers.
- Returns
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Grade A Goods accept returns of unworn, unused, or non defective merchandise at any time accompanied by an original sales receipt. Items must be returned within 14 days from the date of purchase and the original method of payment will be refunded. All tags of authenticity and garment must be in tact. Returns will be charged a 10% re-stocking fee. 10% will be deducted from the total original purchase and the difference will be refunded to the customer.
Merchandise returned without an original receipt, a Merchandise Credit will be issued at a discounted selling price. Valid photo identification is required for all returns without a receipt.
Exchanges can easily be made. Customer support is best via email and products will be returned at the cost of the company to ensure Grade A clientele are able to live our manta: Upgrade Your Lifestyle. Shop Grade A. - Shipping
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We are able to expedite orders for an additional charge.
- Three Day Delivery - add $7.00
- Two Day Delivery - add $12.00
- Overnight Delivery - add $25.00